Dubai, UAE – 20 October 2025 — A new report by PlanRadar, the leading platform for digital documentation, communication, and reporting in construction, facilities management, and real estate projects, has revealed a significant inconsistency in the core of quality management within the construction sector.
More than seven out of ten construction companies worldwide, including those in the GCC, initiate quality assurance (QA) and quality control (QC) processes from the first day of a project. However, over three-quarters of participants (77%) reported discrepancies in quality documentation across different sites and teams — leading to shrinking profit margins, increased disputes, and higher warranty risks.
Ibrahim Emam, Co-Founder and CEO of PlanRadar, said: “QA and QC processes are among the top priorities in the construction sector, yet the biggest challenge lies in achieving consistency. Our study shows that when each site and each discipline follows a different approach, quality outcomes become a matter of chance, and costs become unpredictable. The solution is clear: standardized, enforceable QA and QC protocols ensure transparency, reduce disputes, and protect profits.”
Key Findings
- 77% of participants confirmed that QA and QC documentation is inconsistent across projects.
- Companies implementing consistent QA and QC practices are 28% more likely to achieve profit margins above 3%.
- 67% of companies link QA and QC failures to project delays.
- Companies without clear QA and QC standards are 50% more likely to face warranty risks and 23% more likely to experience subcontractor disputes.
- Participants in Saudi Arabia identified regulatory compliance as their top priority.
These findings reflect the regional reality. In Saudi Arabia, the Saudi Building Code continues to drive sector reforms, with participants prioritizing regulatory compliance in QA and QC operations. In the UAE, where large-scale construction projects require high coordination between disciplines, companies highlighted documentation quality and contractor management as critical tasks for ensuring quality.
Despite regulatory advancements, some inconsistencies in QA and QC remain, costing contractors significant burdens. Companies without clear standards are 50% more exposed to warranty risks (54% vs. 35%) and 23% more exposed to contractor disputes (43% vs. 35%). The report confirms that improving QA and QC consistency can substantially enhance profitability and accountability in construction projects across the region.
Profitability Through Consistency
Data shows that standardizing processes delivers a direct return on profits. Companies implementing systematic QA and QC are 28% more likely to achieve profit margins above 3% (60% vs. 47%) and nearly twice as likely to keep rework costs below 5% of the total budget (56% vs. 37%).
Results also indicate that consistent documentation, approvals, and execution evidence across all sites provide leaders with clearer visibility and the ability to prevent minor issues from escalating into major delays.
The report further highlights that weak QA and QC processes trigger a chain reaction in projects: two-thirds of companies (67%) reported delays due to quality issues. Among those who measured the impact, six out of ten said these issues caused delays of more than two weeks on average, while one in four experienced delays exceeding one month. When quality standards decline, 76% of companies incur additional labor and overtime costs, 50% face strained client relationships, and roughly one-third suffer direct contractual penalties.
From Compliance to a Profit Strategy
The report emphasizes that QA and QC consistency is no longer just a regulatory requirement; it has become a strategy for increasing profitability. Companies that adopt standardized, enforceable procedures across all stages and disciplines gain clearer financial visibility, reduce rework, and achieve more stable results.
However, implementation remains a key challenge. More than half of participants admitted to the absence of a clear or mandatory mechanism for managing subcontractor QA and QC processes, and the use of a single digital platform for this purpose remains limited.
PlanRadar: Enhancing Consistency Through Technology
PlanRadar is designed to bridge this implementation gap, enabling construction teams to integrate QA and QC processes into daily workflows. Through the SiteView 360° feature, teams can conduct field inspections using a helmet-mounted camera to capture 360-degree panoramic images while simultaneously documenting quality data — ensuring that every stage of construction is recorded with visual evidence and structured data.
This integrated methodology provides project leaders with a practical, scalable way to reduce rework, accelerate approvals, and enhance transparency and accountability across all project stages.
