Offering a consistently exceptional shopping experience is a key factor in determining which retailers truly care for their customers. When it comes to customer service, LAYAL is at the forefront. Owned and operated by the region’s leading distributor and retailer, Grand Stores, the niche and luxury brand retailer LAYAL has perfected this art. The brand has now grown to command a strong position in the UAE market with its offering in product categories such as perfumes, cosmetics and skincare. The opening of LAYAL’s new luxe store at the Dubai Hills Mall is indeed a reinforcement of the brand’s strategic plan, fuelled by passion in bringing the best beauty brands to the UAE.
LAYAL’s stylish new boutique with its unique décor creates an ambience that makes shopping a very delightful affair. LAYAL boasts exceptional customer service and the personalized skin and beauty consultation it offers through its specialized beauty experts is top-notch. The store’s perfume portfolio includes a wide range of contemporary, oriental, and arabesque fragrances. Some of the high-end brands retailed include Chanel, Givenchy, Diego dalla Palma, Paco Rabanne, Estee Lauder, Clarins, Tom Ford, and Versace. LAYAL also showcases an exclusive range of niche fragrances. For makeup lovers, LAYAL offers trendy cosmetic lines and accessories. The customizable services also includes gift wrapping and engraving.
With a highly empowered staff, LAYAL continues to build strong relationships with its discerning clientele. The brand invests substantially in educating and equipping its employees, especially frontline staff, to ensure that the best and consistent services are offered. Whether it’s choosing a fragrance or finding the perfect foundation for the skin, LAYAL has the right beauty advisors at hand.
Speaking on the occasion about the new and latest showroom opening of LAYAL, Mr. Samer Abu Issa, Deputy Managing Director of Grand Stores said, “As an ‘easy to shop’ multi-brand retail outlet that brings top names in the global beauty industry under one roof, our new LAYAL showroom at the iconic Dubai Hills Shopping Mall is yet another window of opportunity to reach out and serve our valued customers.”
Signifying his vision, Mr. Abu Issa continued “Going forward, we also aspire to introduce unique brands that uphold the beauty and purity of organic products developed via eco-friendly and sustainable processes. In Grand Stores, we respect, appreciate, and support the ongoing global drive towards a socially responsible planet.”
“LAYAL is all about discovering and upholding the best version of yourself. Our newly opened LAYAL showroom at Dubai Hills Mall brings together the finest selection of best brands in beauty, and a brilliant team of make-up professionals and skincare experts to offer an up-class customer experience journey,” added Mr. Qais Sabri, Operations Manager for LAYAL Showrooms in the UAE.
The new state-of-the-art LAYAL showroom with over 1871 sq. ft. of floor space is located on Ground Level, Dubai Hills Mall.
For more information on LAYAL and to keep up to date with the latest launches, follow @LayalBeautyME on Instagram and Facebook.
About Grand Stores:
A leading distributor and retailer based in the UAE for the past 40 years, Grand Stores is the regional distributor of several world-renowned brands in perfumes & cosmetics, digital imaging, medical devices, information technology & accessories, luggage, linen & dinnerware. Headquartered in Dubai with investments across the region, Grand Stores currently operates more than 30 state-of-the-art showrooms in the UAE alone.
In recognition of the high standards maintained over the years and the excellent services provided to its customers, Grand Stores stands accredited with the ISO 2000-9001 Quality Certification and the Dubai Service Excellence Scheme Membership. The company has also acquired further three awards, such as the Dubai Quality Appreciation Programme Award, the Sheikh Khalifa Excellence Award and the Sharjah Economic Excellence Award. For more information, please visit www.grandstores.com
